Privacy Policy

1. Who We Are

MindWorkz (“MindWorkz”, “we”, “us”, or “our”) is an AI-native growth company headquartered in Hong Kong. We are responsible for the personal information handled through this website and our services, and we act as the data user (or controller) for that information.

2. Information We Collect

We collect information in the following ways:

• Information you give us. When you submit our contact form or otherwise reach out, we collect your name, email address, company (if provided), and the contents of your message.
• Information collected automatically. When you visit the site, we and our service providers may collect technical data such as your IP address, device and browser type, pages viewed, referring URLs, and similar usage information through cookies and comparable technologies.
• Information from an engagement. If you become a client or partner, we may collect business contact details and project information needed to deliver our services. Such engagements are governed by the separate agreement we enter into with you.

3. How We Use Information

We use personal information to:

• respond to your enquiries and provide the information you request;
• operate, maintain, secure, and improve our website and services;
• communicate with you about our services, where you have asked us to or where we are otherwise permitted to do so;
• understand how the site is used so we can improve content and performance; and
• comply with our legal and regulatory obligations.

4. How We Share Information

We do not sell your personal information. We share it only as needed with:

• Service providers who process information on our behalf — for example, our website hosting provider (Vercel) and our email delivery provider (Resend) — under contractual obligations to protect it;
• Professional advisers such as legal and accounting firms, where reasonably necessary; and
• Authorities or third parties where required by law, to enforce our terms, or to protect the rights, property, or safety of MindWorkz, our users, or others.

5. International Transfers

Because we and our service providers operate globally, your information may be processed in countries outside your own. Where we transfer personal information across borders, we take reasonable steps to ensure it remains protected in line with this policy and applicable law.

6. Data Retention

We keep personal information only for as long as necessary for the purposes described in this policy, including to meet legal, accounting, or reporting requirements. When information is no longer needed, we take reasonable steps to delete or anonymise it.

7. Security

We maintain reasonable administrative, technical, and organisational measures designed to protect personal information against unauthorised access, loss, or misuse. No method of transmission or storage is completely secure, however, and we cannot guarantee absolute security.

8. Cookies

Our site may use cookies and similar technologies to operate the site, remember preferences, and understand usage. You can usually control cookies through your browser settings; disabling some cookies may affect how the site functions.

9. Your Rights

Subject to applicable law — including the Personal Data (Privacy) Ordinance in Hong Kong — you may have the right to request access to, correction of, or deletion of your personal information, and to object to or restrict certain processing. To make a request, contact us using the details below. We may need to verify your identity before acting on a request.

10. Children’s Privacy

Our website and services are intended for businesses and are not directed to children. We do not knowingly collect personal information from children.

11. Changes to This Policy

We may update this policy from time to time. When we do, we will revise the “Last updated” date above. Material changes will be communicated through the site where appropriate.

12. Contact Us

If you have questions about this policy or how we handle your information, contact us at hello@mindworkz.ai.